Support
Questions about the listening app, your audiobook production, or your account — we're here to help.
Contact us
The fastest way to reach us is email. Include the email address on your account so we can find you.
Email [email protected]Listening app FAQ
How do I sign in to the listening app?
There's no password. Enter your email address and we'll send you a secure sign-in link — open it on your phone and you're in. You can browse and listen without an account; signing in adds progress sync across devices.
Does audio keep playing in the background?
Yes. Playback continues when you switch apps or lock your screen, with play/pause and skip controls on the lock screen. If playback stops unexpectedly, check your device's silent/focus modes, then force-quit and reopen the app.
Does my listening progress sync across devices?
Yes — sign in with the same email on each device and your position syncs automatically, so you can pick up where you left off.
How do I delete my account?
Email [email protected] from your account's email address with the subject "Delete my account", or use the Delete Account option on your account page at midsummerr.com. Deleting your account removes your account information and synced listening progress; see the Privacy Policy for details and retention periods.
Can I listen on the web?
Yes — every published audiobook is also available in your browser at midsummerr.com/listen.
Producing an audiobook?
The same inbox covers the production platform — uploads, voices, generation, downloads, and billing. For pricing questions, see our pricing page.
See also our Privacy Policy and Terms of Service.