Support
Questions about the listening app, your audiobook production, or your account — we're here to help.
Contact us
The fastest way to reach us is email. Include the email address on your account so we can find you.
Email [email protected]Listening app FAQ
How do I sign in to the listening app?
There's no password. Enter your email address and we'll send you a secure sign-in link — open it on your phone and you're in. You can browse and listen without an account; signing in adds progress sync across devices.
Does audio keep playing in the background?
Yes. Playback continues when you switch apps or lock your screen, with play/pause and skip controls on the lock screen. If playback stops unexpectedly, check your device's silent/focus modes, then force-quit and reopen the app.
Does my listening progress sync across devices?
Yes — sign in with the same email on each device and your position syncs automatically, so you can pick up where you left off.
How do I delete my account?
You can do it yourself: in the app go to Profile → Delete account, or on the web open midsummerr.com/account and use Delete Account. Both ask you to confirm, then delete the account immediately — it removes your account information and synced listening progress, and unlinks your analytics events. If your account has published productions, email [email protected] instead and we'll handle it with you. See the Privacy Policy for details and retention periods.
Can I listen on the web?
Yes — every published audiobook is also available in your browser at midsummerr.com/listen.
Producing an audiobook?
The same inbox covers the production platform — uploads, voices, generation, downloads, and billing. For pricing questions, see our pricing page.
See also our Privacy Policy and Terms of Service.